Shipping policy

Shipping Policy

At Sandaloo, we want getting ready for your little one’s next adventure to be simple. We therefore offer free worldwide shipping on every order.

Free Worldwide Shipping

All qualifying orders placed through sandaloo.shop receive free standard shipping worldwide.

There is no minimum purchase amount required for our standard free shipping service unless otherwise clearly stated during a specific promotion.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery time is generally measured after an order has been processed and dispatched.

Please note that delivery estimates are provided in good faith but cannot be guaranteed in every circumstance.

Order Processing

Orders are prepared for shipment as quickly as reasonably possible. During periods of unusually high demand, holidays, promotions, or other exceptional circumstances, processing may take longer than usual.

Once an order has been dispatched, available shipping or tracking information may be sent to the email address provided during checkout.

International Orders

We ship internationally to destinations supported by our logistics network.

International shipments may be subject to customs procedures, local import requirements, inspections, or other processes controlled by authorities in the destination country.

Where import taxes, customs duties, or similar government charges apply, responsibility for such charges will be determined by applicable local law and the information presented during checkout.

Tracking

Where tracking is available, customers may receive tracking information after their order has been shipped.

Tracking updates can occasionally take time to appear after a parcel enters the carrier’s network.

Incorrect Shipping Addresses

Customers are responsible for ensuring that the shipping information provided during checkout is complete and accurate.

If you notice an error in your address, contact support@sandaloo.shop as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

Delivery Delays

Although most orders are expected to arrive within the stated timeframe, delays may occasionally occur because of circumstances outside our reasonable control, including: