Terms of service

Terms of Service

These Terms of Service govern your use of sandaloo.shop and purchases made through our online store. By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement or are using the website with the authorization of a parent or legal guardian where required.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Products and Services

Sandaloo specializes in kids’ jelly sandals, woven summer sandals, and related products.

We make reasonable efforts to present product descriptions, photographs, colors, sizes, and other information accurately. However, colors and appearance may vary slightly depending on lighting, photography, device displays, manufacturing batches, and other factors.

Sizing information is provided as a guide. Customers should review the available size information before ordering.

3. Prices

Prices displayed on sandaloo.shop may change from time to time without prior notice.

The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted, subject to correction of obvious errors and applicable law.

Promotions, discounts, and special offers may be subject to separate conditions and availability.

4. Orders

We reserve the right, where permitted by law, to refuse or cancel orders reasonably suspected to involve fraud, unauthorized transactions, pricing errors, product availability issues, or misuse of our website.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Payment

Available payment methods are displayed during checkout.

Customers are responsible for providing complete and accurate billing, shipping, and contact information when placing an order.

6. Shipping

Sandaloo currently offers free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by customs procedures, carrier disruptions, severe weather, holidays, inaccurate addresses, or circumstances outside our reasonable control.

Additional details are available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt under our Return & Refund Policy.

Please review our Return & Refund Policy for eligibility requirements and instructions.

8. Intellectual Property

Unless otherwise stated, content appearing on sandaloo.shop, including our branding, written content, graphics, design elements, and original website materials, is owned by or licensed to Sandaloo and is protected by applicable intellectual property laws.

You may not reproduce or commercially exploit protected content without appropriate authorization.

9. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, website hosting, analytics, logistics, and other ecommerce functionality.

Your use of certain third-party services may also be subject to their respective terms and policies.

10. Prohibited Uses

You may not knowingly use our website to engage in fraudulent activity, distribute malicious software, interfere with website security, violate applicable law, infringe intellectual property rights, or attempt unauthorized access to systems or information.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Sandaloo will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or services.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted.